How to order

All our doors are handmade, most are made to order, but some models are also in stock.
If you have questions that are not answered on this page, you are always welcome to contact us.

ORDER & ORDER CONFIRMATION

When you have ordered a product from us, we will send you an order acknowledgement. It is very important that you read this carefully as it contains important details.

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APPROVAL OF DRAWING

Along with the order confirmation, we send you a drawing for approval. When you have approved the drawing (might need adjustments) by signing, your door is submitted for production. The signature also applies as acceptance of our order confirmation as well as our terms of purchase conditions, so please read these documents carefully as well. Please note that the approval of the drawing determines the delivery time.

PAYMENT

Payment in the webshop is made easily via SVEA-economy’s payment solution.

If you choose to call or email your order instead, you will receive an invoice. Well in time of delivery, we will email you an advance invoice and we have the payment, the door will be sent by carrier to the desired delivery address. Delivery date refers to the day when the goods are planned to leave the factory.

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DELIVERY

We ship our doors with a carrier appointed by us. They call you before delivery so they know for sure that someone can receive the goods. Keep in mind that the drivers leave the goods at the plot boundary. Carrying the doors inside, putting them in a garage or truck unloading, etc. is not included in their tasks.

FAQ

On this page you will find answers to the most common questions about our doors, the material we use and how to order one of our products.

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