FAQ

General

• How long are the delivery times on your doors?

  The delivery times differ quite a lot from model to model, and where in the world you want the door delivered. Contact us for more information.

• Can I buy doors directly from your company as a private person or do you only sell through retailers?

  Everyone and anyone can buy our products. We sell to supply stores, carpenters, private persons and architects alike.

• Do you sell and deliver outside of Sweden?

  We mostly sell doors in Scandinavia, mainly Norway and Sweden, but from time to time we sell doors to other countries in Europe.

• What is included when you buy interior doors?

  When you order a hinged interior door from Bovalls it is delivered complete with an external frame in solid oak, a lock case and a doorsill of your choice. Handle and locks are ordered separately. What kind of frame, veneer and handles are available for each door is found on the specific door pages.

  As for sliding interior doors, the price includes only a door leaf, and no frame. Sliding door frames are available as an extra.

• What is included when you buy exterior doors?

  When you order a hinged exterior door from Bovalls it is delivered complete with an external frame, a lock case and a doorsill. The handle and the lock have to be ordered separately, either from us or another company. The handles we sell will be found on the page of each door model, along with glass and frame alternatives.

• What are modules?

  Modules are a simpler way to describe the door size. Different manufacturers have slightly different external frame dimensions. A 10×21 door is meant to fit a hole in the wall that is approximately 1000×2100 mm, a Bovalls 10×21 door is in reality 990x2083mm which ensure the door always fits the hole.

Hardware & locks

• What is a double-cylinder lock?

  It is a system that enables locking the door from the inside as well, allowing you to safely leave your home. Even if a thief breaks into your house by smashing a window, he will still need the key to open the door from the inside, meaning he gets trapped inside and cant leave the house with any bigger valuables, such as your TV or furniture. To see how the system works, click here.

Maintenance

• How often do i need to paint my door?

  A brush-painted door needs maintenance, just like an oiled door. How often depends on what sort of paint that was used. We use Jotun ultimate window, and we recommend bettering the door with paint after about 5 years, or earlier if the door looks worn and has been exposed to a lot of wind and rain.

• How often do i need to oil my door?

  How often a door needs oil depends on what material it´s made from. You can find out advices for each type of wood under: ”Maintenance & Installation”.

• Do you really need to oil teak?

  Hardwood doors never stop needing oil, they need to be continuously treated to not loose their color and become grey. If left untreated and dried out, the teak will start absorbing moisture from the air and rain, which makes the door swell. Swelling can lead to several different problems, such as the door bending making it hard to shut close. Depending on how exposed the door is, a teak door can need to be oiled several times in one year

Materials

• What does solid wood mean?

  When we write that a frame is made of “solid oak” it means the frame is made from 100% oak heartwood, no veneer or boards. Our solid doors (eg. Ramsö, Råssö, Tjärnö) are made up entirely of wood and glass, no board materials are used whatsoever. See how our different doors are built up.

• What does Freijo and teak have in common?

  Both of these woods are hard, heavy and strong types of wood. Teak is probably the most reliable type of wood there is. Recently sawn teak is usually brown and mottled spots that are black, green and even pink. However the spots usually even out very quickly when exposed to sunlight, leaving the door with its regular, dark brown look.

  Freijo has a very flamboyant structure, which doesn’t even out as quickly as teak but instead stays much more lively all throughout its lifetime. Freijo is also brown, but lighter and more yellow in its tone, whilst teak has a darker, more red tone.

• What is Freijo?

  Freijo is a Brazilian hardwood that has a very similar color and structure to teak. We mostly use it in our frames for teak doors or on its own in our solid freijo doors.

• What is FSC?

  Read more about FSC-Forest Stewardship Council and what it stands for, on “Types & origin of wood” or go directly to the FSC international’s website.

Other

• How do i buy a door?

  Read or guide ”How to order?” which shows how easy it is to shop at Bovalls.com

  You can buy directly from our webshop, but calling or mailing for more personal service works just as well.

• Do you have any questions that are still unanswered?

  Do not hesitate to contact us, either via mail or telephone.

• How is billing handled?

  A few weeks before your door is set to leave our factory, we will send you an invoice via email or postal services. Once this invoice is payed, we will book a transport with Schenker and send you your products. We do not send any products from our factory before they are paid for.

Our doors

• Do you make any flush veneer exterior doors?

  No, we no longer manufacture any exterior doors with only veneer exteriors. Veneer is very sensitive to weather, and can easily get damaged by moisture etc. over long periods of time. Because of this, we only make solid wood doors, or panel doors with thick solid panels outward.

• Do you build doors with sidelights to?

  If you want a door with sidelights, we build both of these together in the same frame. It will be more visually striking while at the same time being easier to install. For freight reasons, we only build the sidelights in the same frame when the module is 20x21M or below.

• Why do you have aluminum plates in your doors?

  The aluminum plates are put into the doors to increase its structural rigidity and form stability.

  The inside of a door is almost always kept dry and warm, this makes the tree shrink, but the plates expand. Same thing on the outside, when the wood gets moist and cold, it swells, while the plate shrinks in size. The two different materials counteract each others movements, making sure the door doesn’t get deformed.

• Why are black painted doors troublesome?

  A door that is painted black and exposed to sunlight can get extremely warm, up to 80*C.

  Since wood is a living material that adapts to the climate, it shrinks and dries out under such high heat, and then swells when it gets moist outside. This makes the door constantly change is size and move around, which can make the door bent and misshaped over time.

• Which paints and colors do you use?

  We paint in any NCS color of your choice, using Jotun ultimate window as our standard paint.